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Assistant Director, Online Programs

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Posting Details

Posting Details

Position Number: 123515
Title: Assistant Director
Functional Title: Assistant Director, Online Programs
Category Status: 33-Exempt Regular
Applicant Search Category: Staff
University Authorized FTE: 100
Unit: BMGT-Exec MBA-iMBA
Campus/College Information:

Founded in 1856, University of Maryland, College Park is the flagship institution in the University System of Maryland. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.

One of 12 schools and colleges located on the University of Maryland, College Park campus, the Smith School is a recognized leader in management research and education for the global economy. A comprehensive business school, Smith offers undergraduate, full-time and part-time MBA, Executive MBA, PhD, and non-degree executive education programs as well as outreach services to the corporate community. The school is consistently ranked among the top business schools by leading business publications such as U.S. News & World Report, Financial Times, Business Week, and The Wall Street Journal.

For information about the Robert H. Smith School of Business, visit our Web site at

Position Summary/Purpose of Position:

This position is responsible for overseeing the administrative aspects of program delivery and development at the Online Master Programs Office of the Robert H. Smith School of Business. Responsibilities include, but is not limited to, providing exceptional services and support to students and faculty, delivering effective and efficient service operations, coordinating with internal and external constituents & the program partner to ensure the highest level of quality program delivery. This position will be responsible primarily for one online program at this Office.

Minimum Qualifications:

-BA/BS degree required, plus a minimum of 7 years, hands-on client service, event and/or project coordination experience.
-1 to 2 years of supervisory experience
-Strong customer service values; positive and helpful attitude in all professional situations
-Proven organizational skills and attention to details; ability to work efficiently and produce quality results
-Experience supervising/managing others
-Ability to work independently as well as in a team.
-Strong written and verbal communication skills with the ability to communicate in a courteous, tactful and concise manner
-Proficiency in current word processing, email, spreadsheet, and presentation software
-Willingness and ability to learn information and instructional software and audiovisual equipment
-Willingness to take on duties outside of specific job functions to serve needs of the School
-Ability and willingness to work evenings and weekends as required to support Smith online programs.


-Experience working in higher education administration
-Experience working with and interest in Adobe Connect , Learning Management Systems /Canvas, other information and learning technologies
-A drive to serve and deliver quality results
-A master’s degree

Additional Certifications:
Additional Information:

Compensation: Competitive and commensurate with experience. The University also offers a comprehensive benefits package, including 22 Days Annual Leave; 15 Days Sick Leave; 3 Days Personal Leave; 15 Paid Holidays; Tuition Remission; Health, Dental, Vision and Prescription coverage.

When applying, please upload a PDF version of your cover letter, resume and list of references.

Candidates must be able to provide proof of eligibility to work in the USA. No H1-B Visa sponsorship is offered for this position.

For more information about the University of Maryland, please visit

Posting Date: 01/19/2018
Closing Date:
Open Until Filled Yes
Best Consideration Date 02/09/2018
Physical Demands

Sedentary work.
Exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Diversity Statement:

The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
  3. List of References (no emails sent from system)
Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this position?
    • UMD Job Site
    • Personal Referral
    • Washington Post
    • Baltimore Sun
    • Local Publication
    • Chronicle of Higher Education
    • Inside Higher Education
    • INDEED
    • HERC
    • Hispanic Outlook
    • Diverse Jobs
    • HigherEdJobs
    • Professional Journal
    • Listserv
    • Other
    • SimplyHired
    • CareerBliss
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