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Membership Account Specialist

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Posting Details

Posting Details

Position Number: 107522
Title: Program Administrative Specialist
Functional Title: Membership Account Specialist
Category Status: 20-Nonexempt,Regular
Applicant Search Category: Staff
University Authorized FTE: 1.000
Unit: VPUR-Univ Alumni Association
Hiring Range Minimum: $43,685.00
Hiring Range Maximum: $52,422.00
Campus/College Information:

Founded in 1856, University of Maryland, College Park is the flagship institution in the University System of Maryland. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.

Position Summary/Purpose of Position:

Under the direction of the Director of Membership, the Membership Account Specialist provides programmatic support to the University of Maryland Alumni Association membership office. S/he is responsible for reviewing, processing, updating and maintaining membership applications and donor information as well as accurately crediting payments, gifts, donations and other charitable contributions within a timely fashion. Other responsibilities include independently researching and resolving donor/member issues and customer inquiries; overseeing the gift acceptance process for matching gifts program, direct mail, major gifts, payroll deductions, and gifts-in-kind programs; preparing checks, cash, credit cards, EFT, ACH, stock, and wire transactions for deposits and processing these charitable contributions according to UMCP Foundation policies, procedures, and guidelines; conduct research using third party sources to identify new and relevant donor information; prepare daily reports, donor correspondence, IRS tax documents.

Minimum Qualifications:

Bachelors degree and Four years experience in administrative staff work. Working knowledge of reference and research methods and techniques used in collecting, compiling, and organizing data and information, working knowledge of analytical and statistical principles and techniques. Skill in the use of office automation software and its applications, ability to establish and maintain effective working relationships, to handle sensitive materials with discretion and tact, to present ideas and information clearly and concisely, both orally and in writing; to perform mathematical computations; to present statistical material in chart and graph form. Ability to independently handle multiple tasks and set priorities. Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.


Must receive Advance training and certification within probationary period.
A keen eye for detail and patience for research and repetitive work.
Ability to work accurately in a fast-paced, high pressure environment.
Ability to perform mathematical computations.
Skill in the use of office automation software and its application and in operating manual and automated office equipment.
Ability to establish and maintain effective working relationships.
Ability to present ideas and information clearly and concisely both orally and in writing.
Ability to interact effectively with internal and external parties in a courteous and efficient manner.
Ability to plan, analyze, organize, prioritize, and execute multiple and continuing assignments with general instructions.

Additional Certifications:
Additional Information:
Posting Date: 02/13/2018
Closing Date: 02/27/2018
Open Until Filled No
Physical Demands

Traditional office environment with majority of time spent working at a desk and computer.

Diversity Statement:

The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.

Applicant Documents

Required Documents
Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this position?
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