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Manager, Network Field Support

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Posting Details

Posting Details

Position Number: 115157
Title: Manager
Functional Title: Manager, Network Field Support
Category Status: 33-Exempt Regular
Applicant Search Category: Staff
University Authorized FTE: 1.000
Unit: DIT-SSOBS-Operations & Field Support
Campus/College Information:

Founded in 1856, University of Maryland, College Park is the flagship institution in the University System of Maryland. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.

Position Summary/Purpose of Position:

Responsible for the management of the SSOBS-Operations & Field Support team.

Supervises network technicians responsible for components of the campus network infrastructure. This includes adds, moves, changes, maintenance of telephone, video, wireless, and data networks. Installation of cabling (fiber, twisted pair, broadband coax, etc) and equipment; management of telecommunication closets including security, power and environmental conditions.

Manage UMD Athletic events as needed for telecommunications and data needs.

Coordination of DIT telecommunication contractors.

Coordinate duct bank and cable locating with “Miss Utility”.

Coordinate required training (confined space, asbestos, etc).

Construction and Renovations: provide technical review and recommendations as necessary in conjunction with new and renovation construction. Coordinate and collaborate with DIT, University departments, and contractors to support construction projects.

This position is responsible for the 24/7 operation of DIT networks and infrastructure. It does require to be on-call and to coordinate actives required to maintain network operations to include data and telecommunications.

Minimum Qualifications:

Bachelor degree or equivalent combination of education and relevant experience.

Seven years of telecommunications field experience in installation, maintenance and troubleshooting.

Experience with the coordination of activities involved in the development and deployment of complex communications systems used for providing information technology services is essential.

Knowledge of the numerous facets associated with installation and maintenance of communications networks, equipment, and systems in order to complete tasks involved is necessary. Excellent project organization and management skills are necessary.

The candidate must be willing to be on-call at all times and be willing to perform physically demanding tasks such as the lifting of heavy equipment and installation tools.


BICSI RCDD certificate preferred.

Additional Certifications:
Additional Information:
Posting Date: 12/12/2017
Closing Date: 01/23/2018
Open Until Filled
Best Consideration Date 01/10/2018
Physical Demands

Additional hours will be required at times and the incumbent will remain on an “on-call” basis at all times. Some stress factors may be involved due to the nature of the operation and the complexity of duties.

The tasks may be physically demanding when cable installation is involved. The use of heavy equipment and installation tools may be required.

Diversity Statement:

The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this position?
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