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Director, Conferences & Visitor Services

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Posting Details

Posting Details

Position Number: 100537
Title: Director
Functional Title: Director, Conferences & Visitor Services
Category Status: 33-Exempt Regular
Applicant Search Category: Staff
University Authorized FTE: 1.000
Unit: VPSA-Conferences & Visitor Services
Campus/College Information:

Founded in 1856, University of Maryland, College Park is the flagship institution in the University System of Maryland. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.

Position Summary/Purpose of Position:

The Director of Conferences & Visitor Services (C&VS) provides the overall leadership and management for the Department which represents the University in welcoming visitors; plans and hosts conferences, events, and summer camps; and operates the University of Maryland Visitor Center. C&VS is in the Division of Student Affairs and partners with Resident Life, Residential Facilities, Dining Services, Transportation Services, Admissions, Athletics, and academic units.

The Director provides strategic leadership to the department: oversees approximately 130 on and off-campus conferences and events and 40 on-campus summer camps including temporary resident housing for more than 18,000 guests and 80,000 bed-nights annually for academic conferences, athletic programs, youth programs, and other activities; and ensures the operation of the UM Visitor Center welcoming more than 70,000 visitors, hosting over 300 admissions sessions, and providing hundreds of campus-wide guided tours each year.

The Director manages a $1.8 million budget including $8 million in revenue and delegated procurement authority of up to $100,000 per contract.

The Director directly supervises 7 staff, indirectly supervises 12 staff who are responsible for event planning, logistics, marketing, service oversight, accounting, and administration; indirectly supervises more than 100 student employees; and indirectly oversees a staff of 135 retired volunteers.

Minimum Qualifications:

Bachelor’s Degree, ideally in business, administration, marketing, or related field.

At least 10 years of progressive leadership and supervisory experience in conference or visitor bureau management, large-scale event planning, or related field.


Master’s Degree in business, administration, marketing, higher education, or related field.

At least 15 years of related experience.
Experience in higher education, financial management, strategic planning, community and public relations, or contract negotiation.

Additional Certifications:
Additional Information:
Posting Date: 10/06/2017
Closing Date:
Open Until Filled Yes
Best Consideration Date 10/30/2017
Physical Demands


Diversity Statement:

The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this position?
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