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Communications and Outreach Specialist

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Posting Details

Posting Details

Position Number: 100461
Title: Specialist
Functional Title: Communications and Outreach Specialist
Category Status: 33-Exempt Regular
Applicant Search Category: Staff
University Authorized FTE: 1.000
Unit: VPSA-Transportation Services
Campus/College Information:

Founded in 1856, University of Maryland, College Park is the flagship institution in the University System of Maryland. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.

Position Summary/Purpose of Position:

The Communications and Outreach Specialist is an outgoing, proactive and enthusiastic individual who is responsible for communicating transportation information to the UMD campus community through written content, outreach events and managing departmental social media accounts. This ideal candidate will be able to quickly become an expert in all of DOTS various services and policies.

This position manages email distribution lists, writes informational emails and generates aesthetically pleasing emails through an email marketing software. This position works with individuals within the department and other campus departments to provided updated and accurate written transportation information for publications, websites and presentations. This position manages the department’s text alert system and an announcement calendar.

This position manages all departmental social media marketing campaigns and day-to-day activities including: develop relevant content topics to reach UMD community; monitor, listen and respond to users with departmental voice; develop and expand community outreach efforts; analyze key metrics, adjust strategy as needed and compile reports for showing results.

This position supports the marketing efforts of the department by staffing university and departmental events. This position knows the ins and outs of all departmental operations, policies and procedures and is able to communicate them clearly.

This position makes presentations to student and employee groups that are engaging and informative. This position is entrusted with advancing the mission of DOTS through the cultivation and maintenance of strong campus and community relationships.

Minimum Qualifications:

• Bachelor’s degree and 2 years of relevant work experience.
• Expert knowledge of English grammar, spelling and punctuation to compose, proofread, and edit correspondence, reports and other written materials.
• Excellent verbal and interpersonal communication skills.
• Ability to deliver engaging presentations to large and small audiences at all levels of an organization.
• Thorough understanding of and insight into the social media landscape including social media tools and trends, social media monitoring, and analysis.
• Outstanding organizational and planning abilities.
• Expert level proficiency in Microsoft Word, Power Point and Excel.


• Experience working with the collegiate demographic is preferred.
• Experience in web design and content production.
• Experience in using Adobe design software.
• Ability to create and edit videos.

Additional Certifications:
Additional Information:

Compensation: Mid to Upper 40’s depending on relevant skills and experience.
The University also offers a comprehensive benefits package, including 22 Days Annual Leave; 15 Days Sick Leave; 3 Days Personal Leave; 15 Paid Holidays. TUITION REMISSION IS ALSO AVAILABLE.

The deadline to apply is Friday, August 25, 2017. To apply, please upload a cover letter of application, resume and names and phone numbers of three professional references.

Posting Date: 07/25/2017
Closing Date: 08/25/2017
Open Until Filled
Best Consideration Date
Physical Demands

Will work primarily in an office setting.
Attend fairs and other outreach/data collection out of doors.
Required to work weekends a couple times during the year
Able to lift 20 lbs

Diversity Statement:

The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
  3. List of References (no emails sent from system)
Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this position?
    • UMD Job Site
    • Personal Referral
    • Washington Post
    • Baltimore Sun
    • Local Publication
    • Chronicle of Higher Education
    • Inside Higher Education
    • INDEED
    • HERC
    • Hispanic Outlook
    • Diverse Jobs
    • HigherEdJobs
    • Professional Journal
    • Listserv
    • Other
    • SimplyHired
    • CareerBliss
    • Job Fairs
    • Monster.Com